Job Title

Learning Specialist (Corporate)

  • Position:
  • Salary: $60000 - $70000
  • Location:
  • Job ID: 01545
  • Applications: 0
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Job Description

The Learning Specialist is responsible for identification, development, facilitation, evaluation, and coordination of programs and initiatives. The positions will interact with all levels throughout the company.

 

DUTIES and RESPONSIBILITIES:

  • Creates, implements, and facilitates training programs for associates, managers, trainers, and others (i.e. Supervisory Leadership Development Program and Work Team Coach Development Program).
  • Leverage coaching skills to support the integration of Coach-Like Conversations between leaders and associates.
  • Facilitate and create transfer and sustainability and performance support solutions to support Coach-Like Conversations and various learning solutions.
  • Create, facilitate, and improve the new associate orientation as well as a robust onboarding process that supports the transition of new associates within the CFC.
  • Learn & apply Prosci Change Management methodology in supporting projects & initiatives in the respective facility.
  • Analyzes productivity and quality reports to evaluate learning effectiveness and return on investment (ROI) to the facility.
  • Works with leadership and L&D to conduct a comprehensive needs analysis and performance consulting methodology to identify learning & performance-based solutions.
  • Drives best practices standardization learning solutions across the respective facility 
  • Answers questions and assists to help associates in meeting their daily productivity, accuracy & safety goals.
  • Partners with subject matter experts to drive innovative learning solutions that impact business metrics and organizational effectiveness.
  • Understands workflow, daily production goals, and reports used to drive business by reacting quickly and efficiently to production imperatives, scheduling conflicts, and network-wide rollouts.
  • Participates in special projects and performs additional duties as required.

 

EDUCATION and EXPERIENCE:

  • A Master degree is preferred, Bachelor’s degree or the equivalent experience is required.
  • Minimum of three to five years customer service, inside sales, distribution training and/or facilitation 

 

SKILLS:

  • Ability to communicate with all levels of team and management is required.
  • Computer literacy and proficiency in Microsoft Office suite is required.
  • Excellent time management and organizational skills required.
  • Strong verbal, written and presentation, facilitation skills are required.
  • Knowledge & proficiency of instructional design methodologies is preferred.
  • In-depth knowledge of order management systems and processes are required.
  • The ability to work cross-functionally is required.
  • Knowledge of AS400 system preferred

OTHER REQUIREMENTS:

  • A valid driver’s license and the ability to travel up to 25% of the time are required.
  • Provide support to satellite locations is required based on business needs.

 

Harrisburg, PA
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Learning Specialist (Corporate)

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