Job Title

German Customer Service Representative

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  • Location:
  • Job ID: 01375
  • Applications: 0
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Job Description

Your Role

Our Client is looking for a motivated Customer Service Representative to support and engage with its customers. You are the voice of both the clients and the business. As part of the CS team, you provide key- insights for continuous improvement. You’ll have the opportunity to be part of the success of a global brand, supporting an international operation throughout. 

Responsibility

  • Support business customers with solutions to their issues 
  •  Partner with the Client’s internal support teams to resolve any key challenges
  • Represent the voice of businesses and develop insights to improve customer experience;
  •  E-Mail, Chat, e-commerce and phone support

Your Profile

  •  Strong German language skills (C1 and above)
  • Fluency in English (B2 level required);
  • Experience in Customer Service is preferred
  • Strong communication skills 
  •  Flexible personality
  • You are naturally curious and can adapt continuously;
  • Passion for customer service

Our Offer

  •  Work Schedule: 40 hours per week;
  •  Stable work and career progression opportunities;
  •  Base salary and remuneration package
  • Excellent opportunity to work with a top of mind brand;
  •  Relocation assistance
  •  A unique work environment in a multicultural company;
  •  Free activities and team events.
Poznan Poland
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Tags: Career start, CCC, Customer Care, customer service, Customer Support, German, German CSR, German Customer Care

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German Customer Service Representative

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