Job Title

Customer Service Champion (Dutch)

  • Position:
  • Salary: - $10000
  • Location:
  • Job ID: 01436
  • Applications: 0
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Job Description

Your Role

Our Client is looking for a motivated Customer Service Representative to support and engage with its customers. You are the voice of both the clients and the business. As part of the CS team, you provide key- insights for continuous improvement. You’ll have the opportunity to be part of the success of a global brand, supporting an international operation throughout.  You will be providing support via email, chat, social media and phone to customers using our client’s app. By troubleshooting technical queries and responding efficiently to customer questions you will ensure stellar user experience.

 

Responsibility

  • Support business customers with solutions to their issues 
  •  Partner with the Client’s internal support teams to resolve any key challenges
  • Represent the voice of businesses and develop insights to improve customer experience;
  •  E-Mail, chat, Social Media and phone support

 

Your Profile

  • Strong Dutch language skills (C1 and above)
  • Fluency in English (B2 level required);
  • Experience in Customer Service is preferred
  • Strong communication skills 
  •  Flexible personality
  • You are naturally curious and can adapt continuously;
  • Passion for customer service

 

Our Offer

  •  Work Schedule: 40 hours per week;
  •  Stable work and career progression opportunities;
  •  Competitive Base salary and remuneration package
  • Excellent opportunity to work with a top of mind brand;
  •  Relocation assistance
  •  A unique work environment in a multicultural company;
  • Food Vouchers
Tags: Dutch, Dutch CSR, Social Media

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